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Live Platform for End Customers User's Manual
Notice
Overview
Operation Center Portal
Microsoft Teams Direct Routing Service Overview
Microsoft Operator Connect Accelerator Service (OC Essentials Plus and OC Pro)
Hybrid Entities
Live CX
Live UC
Zoom Peering
Interaction Insights
About Interaction Insights
Onboarding
Day Two Management using the Service Portal
Login to Service Portal from Live Platform
Interactions
Managing Active Calls
My Active Call
Recording Settings
Managing Recording Profiles
Adding Recording Profiles
Modifying Recording Profiles
Viewing Recording Profiles
Synchronizing Recording Profiles
Download and Run Microsoft Script
Disabling Recording Profile
Deleting Recording Profile
Recording Profile-Call Type Configuration Examples
Managing Access Profiles
System Settings
Monitoring
Help
Interaction Insights Service User Permissions
Alarms
Device Manager
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Viewing Recording Profiles
You can view the settings for an existing Recording profile.
➢
To view a recording profile:
1.
In the Icon pane, click
, and then in the Navigation pane, select
Recording Settings
>
Recording Profiles
.
www.audiocodes.com
, and then in the Navigation pane, select Recording Settings > Recording Profiles.